Privacy Policy

This Privacy Policy explains how Roospins Casino may collect, use, store and protect information relating to players who visit or use the website. We aim to handle personal information responsibly, transparently and only for legitimate business, legal and operational purposes. By using the website, you acknowledge that information may be handled as described below. This policy should be read together with the website’s Terms and Conditions and any other notices presented when you create or use an account.

Roospins Casino is operated by MONEY POT and protects player accounts with SSL encryption, enforces an 18+ age policy, and provides responsible gambling tools to all registered players.

Information we may collect

When you visit the website, register an account, play games, make a payment or contact support, we may receive information connected with your use of the service. The information collected depends on the features you use and the checks that are required for a safe and compliant gambling environment. We try to collect information that is relevant to these purposes and avoid collecting more information than is reasonably necessary.

Account and contact details

This may include your name, date of birth, country or region, residential details, username, account credentials, contact details and preferences. We may also keep records of communications, questions, complaints and other messages exchanged with our support team. These details help us create and administer your account, provide services, respond to requests and maintain accurate account records.

Verification and identity information

For age, identity, account security and compliance checks, we may request verification documents or other information. Depending on the circumstances, this could include documents that confirm identity, age, address or the source of funds. We may use information from these materials to identify suspicious activity, prevent misuse and meet applicable legal or operational requirements.

Payment and transaction records

We may handle records about deposits, withdrawals, wagers, winnings, account balances, payment methods and related transactions. Payment providers may process payment details on our behalf. We may receive information needed to confirm a transaction without necessarily receiving or storing complete payment credentials. Transaction records help us operate the account, investigate disputes, prevent fraud and keep required financial records.

Technical, device and usage data

When you use the website, we may collect technical information such as your IP address, browser type, operating system, device identifiers, language settings, approximate location, pages viewed, access times and interactions with website features. We may also receive information about how the website performs. This data supports security monitoring, troubleshooting, service improvement and the detection of unusual or unauthorised activity.

How we use information

We may use personal information for the following purposes. The particular use will depend on the information involved, your relationship with the website and the requirements that apply to the service.

To create, verify, maintain and close player accounts.
To provide games, account functions, payments, withdrawals and other requested services.
To confirm age and identity and carry out responsible account and security checks.
To detect, prevent and investigate fraud, money laundering, collusion, cheating, account takeover and other misuse.
To process transactions, resolve payment issues and maintain accurate financial and gameplay records.
To communicate with players about accounts, transactions, security, service changes, support matters and important notices.
To provide customer support, review complaints and improve the quality, safety and reliability of the website.
To understand website use, monitor technical performance and develop or improve features.
To send marketing communications where permitted and where the relevant preferences or consent requirements have been met.
To meet legal, regulatory, court, law-enforcement, tax, accounting and other applicable obligations.

We may use automated tools or risk checks to help identify unusual behaviour, verify information and protect the service. Where a decision has a significant effect on an account, appropriate review processes may be available depending on the circumstances. Players should provide accurate, current information and update it when necessary. Incorrect or incomplete information may affect our ability to provide services or complete verification.

Cookies, sharing and information security

Cookies and similar technologies

The website may use cookies and similar technologies to remember settings, keep sessions working, support account functions, understand website traffic, improve performance and help protect against misuse. Some cookies may be placed by service providers that support website features, analytics, payments or security. Cookies may be session-based, meaning they expire when you close your browser, or may remain for a longer period as permitted by their purpose.

You can manage, restrict or remove cookies through your browser settings. Blocking or deleting certain cookies may affect sign-in, game functions, preferences or other parts of the website. Browser controls differ, so you should review the options available in your chosen browser. Where a preference tool is provided on the website, you may also use it to manage available choices.

When information may be shared

We may share relevant information with service providers and professional partners that help operate the website. These may include payment processors, identity and verification providers, fraud and security specialists, technology and hosting providers, customer support services, analytics providers and professional advisers. They should receive only information that is relevant to their role and should handle it under appropriate contractual, technical or organisational safeguards.

Information may also be disclosed where reasonably necessary to protect players, the website or other people; investigate suspected unlawful or prohibited activity; enforce website terms; respond to valid legal requests; or comply with applicable obligations. If the business or part of its operations changes ownership or structure, information may be transferred as part of that change, subject to appropriate protections. We do not describe every possible recipient here because providers and circumstances may change over time.

Security and international handling

We use reasonable administrative, technical and organisational measures intended to protect information from unauthorised access, loss, misuse, alteration or disclosure. No online service can guarantee complete security, and players should use strong, unique account credentials, keep devices secure and notify support promptly if they suspect unauthorised account activity.

Some service providers may handle information in locations outside Australia. Where information is transferred or accessed internationally, we aim to use suitable safeguards and require providers to protect information appropriately. The countries and providers involved may depend on the services needed to operate the website.

Your rights, retention and contact

How to exercise your data rights

You may contact support@roospinscasino.top to ask about personal information connected with your account or use of the website. You can use this address to request access to your data, ask for inaccurate or incomplete data to be corrected, request deletion of your data where applicable, or withdraw consent to marketing communications. You may also ask questions about how information is used or raise a privacy concern.

Before completing a request, we may need to verify your identity and confirm that the request relates to you. This helps prevent unauthorised access to personal information. We will consider requests in line with applicable requirements and the nature of the information concerned. In some situations, we may not be able to delete information immediately or completely, including where it is needed for security, dispute resolution, fraud prevention or legal compliance.

You can usually stop promotional emails by using the unsubscribe option in the message or by contacting support@roospinscasino.top. Stopping marketing does not prevent important service messages, such as account, security, payment or legal notices. Withdrawing consent does not affect processing that is based on another lawful or operational reason.

Retention of information

We keep information only for as long as it is reasonably needed for the purposes described in this policy, including account administration, support, security, dispute handling and service improvement. Some records must be kept for a period required by law even after an account is closed. The length of storage depends on the type of record, the reason it was collected and the obligations that apply. When information is no longer required, it may be securely deleted, anonymised or otherwise disposed of.

Children and policy updates

The website is intended for people who are legally permitted to use gambling services in their location. We do not knowingly seek to collect information from people who are not legally eligible to use the service. If you believe that a child or ineligible person has provided information, contact support@roospinscasino.top so the matter can be reviewed.

We may update this Privacy Policy when our services, technologies, providers or obligations change. The updated version will be made available on the website and will apply from the date shown or from the time it is published, as appropriate. We encourage players to review this page occasionally. If an important change affects how information is used, we may provide an additional notice where appropriate.

For privacy questions, data access, correction, deletion or marketing preference requests, contact support@roospinscasino.top. Please do not send payment passwords or other highly sensitive credentials by email.